> Company and continuity | Trust Center | Dating API: https://www.datingapi.io/trust/company [Trust Center](https://www.datingapi.io/trust) / Company and continuity # Who you are signing with, and what protects you if anything goes wrong. The company behind Dating API, who signs for it, and the promises in our standard terms that keep your app running and your data yours, whatever happens to us. Reviewed 18 October 2026 - [Overview](https://www.datingapi.io/trust) - [Company](https://www.datingapi.io/trust/company) - [Security](https://www.datingapi.io/trust/security) - [Privacy](https://www.datingapi.io/trust/privacy) - [Sub-processors](https://www.datingapi.io/trust/subprocessors) - [Age checks](https://www.datingapi.io/trust/age-and-identity) - [Online safety](https://www.datingapi.io/trust/online-safety) - [AI](https://www.datingapi.io/trust/ai) - [Incidents](https://www.datingapi.io/trust/incidents) - [Laws](https://www.datingapi.io/trust/laws) Provider details ## The legal details, in one place. The information a German Impressum would carry, for anyone checking who stands behind the service. Company High Intent Media Inc., trading as Dating API Legal form Delaware corporation, file number 10670515 Registered office 16192 Coastal Highway, Lewes, Delaware 19958, USA Represented by Bill Alena, Founder and CEO (director) Security [security@highintentmedia.com](mailto:security@highintentmedia.com) Privacy and DPA [privacy@highintentmedia.com](mailto:privacy@highintentmedia.com) Data protection officer Being appointed, by 31 October 2026 Website www.datingapi.io If anything goes wrong ## What protects you, in our standard terms. Moving your members onto someone else’s platform should never put them at risk. These promises are in our standard terms. Amounts still being set are marked. ### Leaving costs nothing Export everything at any time, at no charge, in standard formats: members, photos, messages, matches, payments and safety records. The EU Data Act bans switching charges from 12 January 2027; ours are already nil. ### 90 days of run-off If you leave, or if we ever stopped trading, your app keeps running while it moves. Members notice nothing. ### Source code escrow With an independent escrow agent, on request, with step-in rights if we stop trading or stop providing the service. ### Insurance Cyber insurance and professional liability insurance from December 2026, naming you, with certificates every year. Cover: amounts being set with our brokers. Planned · Dec 2026 ### Service credits Uptime and urgent-report times are measured every month. If we miss them, you get credits on that month’s fees, set out in the service level schedule. ### Prices you can plan around Fixed for the first term. After that, any rise is capped at US inflation (CPI) for the previous 12 months, with 90 days’ notice. The liability cap for data protection breaches is separate from, and higher than, the general cap: figure being set with our lawyers and insurers. Your app’s screens and designs are yours. Members always hear about your account from you, never from us. More in the [continuity promise](https://www.datingapi.io/security#continuity). For your finance team ## The paperwork, on request. Sent under NDA if you prefer, usually within one working day. Use the [request form](https://www.datingapi.io/trust#request) or ask your account contact. - Certificate of incorporation and good standing from Delaware - IRS Form W-9 - Ownership summary - Financial statements or a bank reference - Insurance certificates, once cover starts in December 2026 - Our security pack, DPA and policy register Laws on this page ## The rules behind these promises. ### Data Act (EU) 2023/2854 Being reviewed Official text: [EUR-Lex](https://eur-lex.europa.eu/eli/reg/2023/2854/oj) What matters Switching between data processing services (Articles 23 to 31): at most 2 months’ notice, a 30-day transition, and no switching charges at all from 12 January 2027. Our part Free export at any time and run-off support are already in our standard terms. We are checking the notice and transition periods against the Act. ### Digital Services Act (Germany) (DDG) Mainly your duty Official text: [gesetze-im-internet.de](https://www.gesetze-im-internet.de/ddg/) What matters §5: provider details every service must show (the Impressum). Names the Bundesnetzagentur as Germany’s DSA regulator. Our part Show our own provider details on the Company page. More in the Trust Center [### Security controls Every control with its status, mapped to ISO/IEC 27001 and BSI C5 Open](https://www.datingapi.io/trust/security)[### Privacy and data transfers Our role as processor, sensitive data, retention and transfers Open](https://www.datingapi.io/trust/privacy)[### Sub-processors Who else handles member data, where, and under which safeguard Open](https://www.datingapi.io/trust/subprocessors)[### Age checks and biometric data How age and ID checks will work, and why none run until 30 November Open](https://www.datingapi.io/trust/age-and-identity)[### Moderation and online safety Reports, decisions, appeals and the DSA and Online Safety Act duties Open](https://www.datingapi.io/trust/online-safety)[### AI register Every AI system on the platform, its status and how the AI Act treats it Open](https://www.datingapi.io/trust/ai)[### Incidents Our notice times, set against your own legal deadlines Open](https://www.datingapi.io/trust/incidents)[### Laws register Every law we build for, with its official text and who carries each duty Open](https://www.datingapi.io/trust/laws) Questions for our security or privacy team? [security@highintentmedia.com](mailto:security@highintentmedia.com) and [privacy@highintentmedia.com](mailto:privacy@highintentmedia.com). Or [request the security pack](https://www.datingapi.io/trust#request).